Colin James and Erica Bagshaw_Mastering Communication Online Facilitators
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Mastering Communication

The ultimate communication skills course designed to help you build greater confidence and captivate your audience.

Instructors:

Colin James

Erica Bagshaw

About this course

This course teaches you advanced communication skills for a professional setting. Learn, practice and perfect skills for effective public speaking, influencing others, building relationships, and managing audiences. Get ahead at work.

SKILL LEVEL

No prior experience needed

2,000+ enrolled

+95 rating

12-months support

20 hours of training

Language - ENGLISH

Subtitles: English

Skills You Learn

What will you learn?

Learn valuable communication skills that will help you develop your delivery and fast track your corporate career.

Communicate with confidence
Feel more confident communicating with different seniority levels.
Boost influence and buy-in
Be memorable every time, effortlessly nail your opening and influence.
Relevant business storytelling
Use conversational business stories to motivate, engage and change behaviour.
Engaging presentation skills
Use your physiology, voice, visual aids to design and deliver confidently without slides.
Prepare and rehearse like a pro
Save time and prepare confidently using a simple and trustworthy design tool.
Build executive presence
Develop a strong personal brand that allows you to stand out and have impact internally.
Manage questions with ease
Build rapport quickly and calmly deal with difficult conversations and questions.
Lead positive change
Clearly articulate your organisation's vision and strategy. Making it relevant to teams and clients.
Our training experience

Interactive activities and engaging tools

Forget about the boring e-learning in your past. We make sure you're consistently engaged, with a variety of online tools to accelerate your development.

Program Details

Online Modules

100% Online. training modules.

A self-paced learning journey. Our facilitators guide you step-by-step through each of our core methodologies. Ensuring you feel supported, have time to practice new skills and embed the new learning.

Module 1
Welcome
Introduction

A warm welcome from our Co-Founders. Giving you insight into what to expect, and preparing your mindset for the journey ahead. You’ll also gain access to valuable resources.

2 Bite-sized videos, 2 Exercises

Module 2
Understanding your audience
Diagnose

Grab your audience’s attention by speaking to their concerns and priorities. Explore how to diagnose an audience by looking at their point of view.

5 Bite-sized videos, 3 Exercises

Module 3
Nailing the opening
Design

An introduction to a framework that helps you to make a stellar first impression when you speak - then practice for the first time in a virtual scenario.

6 Bite-sized videos, 4 Exercises

Module 4
6 key elements to engage
Delivery intro

We now we focus fully on your delivery. How do you make your ideas shine? How do you engage your audience and leave them with a repeatable message?

2 Bite-sized videos, 1 Exercises

Module 5
Using your body and gestures
Movement

Keeping people interested and attentive is a challenge. Become gesturally aware and help yourself stand out before you speak a word.

6 Bite-sized videos, 3 Exercises

Module 6
Auditory, visual aids & energy
Engagement

Communication means nothing without tone, visuals and the speakers' ability to convey context through energy and emotion. Learn the skills to make your message shine.

6 Bite-sized videos, 1 Exercises

Module 7
Connecting with your audience
Relationship

Using people's names, inviting interaction, referencing and acknowledging people's input. Learn to build effective relationships when you communication.

8 Bite-sized videos, 3 Exercises

Module 8
Persuasive storytelling
Storytelling

Help the listener create meaning and encourage them to make their own connections with stories. Overcome your fear of using them in business settings.

2 Bite-sized videos, 4 Exercises

Module 9
Closing the loop
Next steps

A final round up and then we provide you with your certificate and some helpful steps to continue your learning journey.

2 Exercises

Download the course guide to learn about each module in detail.

Course pricing
Advance your career
FOR ONLY $669

or from $111.67 per/month with

Access the equivalent of 3.5 days of live training in an accessible, self-paced online format. Pay via credit card or use ZipPay to make your payment more manageable.

Immediate 24/7 access
Business relevant tips
Bite-sized videos
Downloadable resources
Multimodal content
Supportive quizzes
Digital certificate
Alumni membership
Practical application
Participant Stories

Hear what others achieved...

Hear first-hand success stories from delighted participants across the globe.

Colin James Keynote Speaker on stage close up
Get ahead in your career
World-class methodology and lifelong support

With over 4,000 members, you'll be part of a global alumni and gain access to exclusive lifetime content. Our alumni work for some of the world’s top companies and upon completing the Mastering Communication Online course, felt better equipped to succeed in their roles.

MEET THE INSTRUCTORS

Taught by corporates 'go-to' comms experts

Our facilitators usually spend their days teaching executives in leading enterprises such as SAP, L'Oréal and Pfizer. You'll gain immediate access to the same methodology and skills, accessible 24/7.

Colin-James_Lead-facilitator

Colin James

CO-FOUNDER, SPEAKER, LEAD FACILITATOR & EXECUTIVE COACH
World-renowned facilitator and keynote speaker Colin James will deeply engage and inspire at your next event.
Erica-Bagshaw_Lead-Facilitator

Erica Bagshaw

Co-Founder, Speaker, Lead Facilitator, Executive Coach
A passionate educator, who cares deeply about shifting capability and driving change in your organisations
FAQs

Your top 5 questions answered

1
Who is this course for?
This course is designed for professionals who want to overcome nervousness when speaking and develop the ability to calm nerves before a presentation, remove nervousness in public speaking, and not get nervous during meetings. It is especially valuable if you are stepping into a leadership role and need to communicate with authority, if you are delivering high-stakes proposals and want to manage boardroom anxiety, or if you are preparing for an interview and learning how to express yourself with clarity. Through this course, you will gain practical tools to transform fear into poise and confidence. It is also an excellent resource for HR and L&D leaders who wish to strengthen their team’s communication skills while reducing public speaking anxiety across the organization.
2
What problems does this course solve?
Too often, great ideas are overlooked because people are not taught how to express them effectively under pressure. You may find yourself freezing in meetings, drifting off on tangents when it matters most, or walking away from presentations unsure if your message truly landed. This course provides a clear, step-by-step blueprint that blends structured speaking frameworks, mindset techniques, and practical rehearsal methods. Together, these tools help you quiet the self-doubt that makes you hesitate, eliminate the rambling that weakens your message, and deliver your words with genuine authority. The transformation is powerful: instead of hesitating in the room, you learn to command it - every time you speak.
3
How can I calm nerves before public speaking?
Nervous energy before a presentation is common - and totally manageable with the right approach. Our public speaking training is designed to help you overcome nerves in public speaking using proven mind-body techniques and smart rehearsal strategies that enhance your confidence and presence. Whether you're a sales professional needing to pitch with clarity under pressure, an executive delivering high-stakes updates to the board, a new professional preparing for your first team presentation, or a student facing classroom or assessment nerves - our presentation skills training meets you where you are. You’ll learn to regulate your state, mentally rehearse with structure, and speak with authenticity and authority in any setting. This isn't just theory - it's practical, personalised training that helps you feel calm, focused, and ready to connect with your audience.
4
Will I get a certificate?
Yes, upon completing the course you will receive a digital certificate of completion, which is an excellent addition to your resume and a valuable credential to showcase on your LinkedIn profile.
5
Can I buy this for my team?
Absolutely. Many HR and L&D leaders choose to license this program as part of their team development strategy - especially for individual contributors, rising stars, and emerging leaders who would benefit from stronger communication skills training. Whether you're looking to uplift presentation confidence, improve collaboration, or strengthen influence across your team, we offer tailored packages designed around your goals. Our customised learning solutions can be delivered virtually, in-room, or hybrid - and are built to scale across departments or regions. Want to embed communication capability across a function, or prepare high-potential talent for the next level? We’ll work with you to co-design the right fit. Let’s talk about a solution that works for your people, your timeline, and your outcomes.
6
How long does it take?
It’s fully self-paced - designed to fit around your work schedule. Most learners complete the core modules within 4–6 weeks, with ongoing access for 12 months.

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