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Communication Skills

Identify Your Leadership Values And Become A Better Leader

Identify Your Leadership Values And Become A Better Leader Have you got your eye on, or recently been promoted, to a leadership role? Are you confident you have the skills you need to manage other people or do you have serious doubts about taking on the position?  It’s natural to second guess your ability to …

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Bad communication

4 Bad Communication Skills You Need To Break Now

Even if you think you’re a reasonably good communicator at work, there’s always room for improvement. In fact, you may not be aware you have picked up any bad communication habits unless you get specific feedback, e.g. from your manager at a performance review.  No matter what seniority level you’re at, with the right training …

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Why Communication Skills Development Is A Lifelong Learning Journey

Communication skills development is a lot like yoga.  For anyone that goes to yoga classes or practices at home, you’ll quickly see what I’m talking about. For the rest of you, maybe communication skills development is like playing a musical instrument or even a sport. Yoga requires you to put yourself in uncomfortable positions and …

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Secrets To Building Rapport With Clients In A Virtual World

Have you ever watched the movie, The Founder starring Michael Keaton? It’s the story of the creation of McDonalds. In the beginning, Michael Keaton is a traveling salesman desperate to hit the big time. Wow, how different the lives of sales professionals are today! Instead of pay phones and door knocking, it’s online meetings and …

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Why Is Storytelling So Powerful? Business Leaders Take Note

Do any of these issues sound familiar? Declining productivity Lack of growth Increase in human error  All of these are by-products of crisis or change scenarios, such as working during a global pandemic for example. They can also all be resolved through effective leadership communication.  Today, we’re going to answer the question, why is storytelling …

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