Eugene and his team at iCare had been working on a new strategy in community engagement over the last 6 months. To implement effectively, Eugene says he needed to “improve [his] influencing skills”
when dealing with “external stakeholders and with internal influencers”
. An important part of this process is being able to simplify complex messages and ideas into something “that is understood by local people [and] influencers”
. It was clear professional communication training
would be of great help for this process, which is why he signed up his team to complete The Colin James Method® Mastering Communication program
Eugene says it was important to him to see they had “learned to deliver clear communication”
with external stakeholders and were “communicating well within the team”.
Upon their return, he was so impressed with their “transformation in the way that [the] team started delivering stories and presenting”
he then decided to sign up for the program as well.